Expansion & Retention Commerce

Stop leaving expansion revenue in a ticket queue.

PeakCommerce lets your customers, CS teams, and AI agents execute subscription changes instantly — on top of the billing stack you already run.

Billing-agnostic by design. Runs on top of Zuora, Stripe, Maxio — or whatever stack you already have.

app.peakcommerce.io
SC
Acme Corp — Sarah Chen · existing customer
"We need 20 more seats and the analytics add-on for Q2."
PC
PeakCommerce · intent → quote
Expansion quoteReady
+20 seats · Growth$1,600/mo
Analytics add-on$400/mo
New total$4,200/mo

In production with subscription leaders

CartaCoStarMasterClassCampaignerEnergageApplied SystemsSmarshGM

Built for subscription businesses whose growth depends on expansion and retention — B2B SaaS and digital media — on Zuora, Stripe, Maxio, or any modern billing and CRM stack.

The problem

Existing-customer revenue is stuck behind screens built for humans.

Path 1 — Human-orchestrated

Every change routes through your team.

SalesRevOpsBillingProvision
Deals close days late. Revenue leaks at every hand-off.
Path 2 — Static self-serve

A checkout that can't see the customer.

Pricing pageGeneric cartCheckout
Can't upsell in context. Can't save a cancel.
The third path

Intent becomes a transaction — wherever it shows up.

IntentExecuteDone

Revenue should move at the speed of customer intent.

Whether the actor is a customer, a CS rep, a sales team, or an AI agent — the moment they decide, it should execute.

What you get

Grow and keep the customers you already have.

Acme · Growth — seat usage
15 / 20 seats usedAdd 20 seats · +$1,600/mo

Capture expansion from existing customers. The upsell appears in-product, in the portal, or in a support thread — and executes on the spot. Learn more →

Revenue execution

Anyone can build a checkout. Few can execute a subscription amendment correctly.

The transaction isn't the hard part — the systems behind it are. PeakCommerce turns one customer intent into a production-ready change across every system that runs your business.

One intent
Upgrade · +20 seats + Analytics, mid-term
Billing · Zuora
Proration calculated, amended invoice issued
CRM · Salesforce
Opportunity and contract updated
Entitlements
Features provisioned instantly
Revenue
ASC 606 schedule kept in sync

Subscription transaction orchestration across any billing system — Zuora, Stripe, Maxio, Salesforce, ERP, and your product systems — proration, entitlements, billing impacts, provisioning, and revenue recognition, all correct. This is where most internal projects fail. It's what we do.

10–30%
Revenue expansion potential
The lift upsell and cross-sell programs typically deliver.
Industry benchmark
Up to 30%
At-risk subscribers saved
Recovered by retention offers at the moment of intent.
Industry benchmark
90%
Faster plan changes
Versus traditional ticket-driven operations.
Measured across PeakCommerce customers
Proof

Real transformations, in production.

Placeholder · publishes on customer approval
[ Customer logo ]
"[ One-line transformation — e.g. reduced plan-change turnaround from days to minutes. ]"
90%faster plan changes · measured across PeakCommerce customers
Placeholder · publishes on customer approval
[ Customer logo ]
"[ One-line transformation — e.g. enabled self-service upgrades without involving RevOps. ]"
metric pending customer sign-off

Named customer stories publish only with customer approval. The 90% figure is measured across PeakCommerce customers; remaining fields are reserved slots.

Why an independent layer

Your stack will change. Your commerce layer shouldn't have to.

The platforms are buying each other. PeakCommerce turns intent into revenue across whatever you run — and stays yours when any piece changes hands.

BillingZuora Maxio
CRMSalesforce HubSpot
Agentany any
PeakCommerce APIstays yours
Built API-first

Six surfaces. One contract.

ConversationsIn-productSelf-servicePartnerCSRPaymentsAI agents
PeakCommerce APIone contract · system of record

The API is the system of record — so a deal that closes provisions instantly, anything a human can do an agent or API can do, and there are no legacy UI-coupled paths to slow it down.

No rip-and-replace

Bring your own everything.

Your billing system

Zuora, Stripe, Maxio, Orb, Metronome — and a connector model for anything with an API.

Your frontend

Our portals, or your own React, Vue, or native app. Same API.

Your AI agent

Every action your humans take, an agent can take too.

Get started

See customer intent become revenue — instantly.

A real upgrade or save, executed across your billing stack, in a working demo.

Billing-platform readyCoexists with your stackLive in production today