• Home
  • Platform

    Digital Journey Monetization

    Shape the customer journey to fit each and every subscriber.

    Monetization Hubs

    E-commerce, CSR, partner, and customer self-service hubs are available on one platform.

    Intent-Based Promotions

    Deliver effective offers for every subscriber.

    PeakCommerce Marketplace

    Discover the integrations you need to solve the subscriber journey.
  • Solutions

    PeakCommerce for Salesforce

    PeakCommerce for Zuora

  • Resources

    Industry Insights

    Knowledge Center

  • Company

    Our Story

    Careers

    Contact Us

  • Talk to Sales
Talk to Sales

California Consumer Privacy Act

For individuals who are California residents, the California Consumer Privacy Act (“CCPA”) requires certain disclosures about your personal information. This notice (“CCPA Notice”) explains how PeakPortal Software Inc. d/b/a PeakCommerce Inc. (“PeakCommerce”) collects, processes, and shares personal information of California residents covered by the CCPA and supplements PeakCommerce’s Privacy Statement (available here). The terms “personal information” and “selling” used below will have the meaning under the CCPA.

Personal Information PeakCommerce Collects, Processes and Shares
We collect and process personal information about California residents, and have for the preceding 12 months, including the following:
– If you request product information or customer support, or if you register to receive newsletters or other promotional material, we may collect your personal information including name, work e-mail, employer name, job title, work phone number, work location, and IP address in response to a request. We may also collect personal information if someone refers you to us or if you refer someone to us to receive information about our products and services.
– If you submit information to us, such as filling out a survey about your user experience.
– If you use social media features or interact with our site (e.g., “like” or “share” buttons), we collect your personal information. The other website may also collect your personal information. Your interactions with the other site’s features are subject to the terms of the company providing the site.

Our sources of personal information may include: You, such as through your use of our website, products or services; our affiliate companies or third parties; or referring individuals who think you may be interested in our products or services.

We disclose your personal information to third parties as required for business purposes or under applicable law, including: Our affiliates; contractors, vendors or third parties who process personal information on our behalf; channel partners such as distributors and resellers; and any parties to whom we are legally required to disclose your personal information.

Categories of Data and Business Purpose
PeakCommerce collects and processes, and has for the preceding 12 months, the following categories of personal information about California residents.‍

  • Identifiers, including any categories of Personal Information listed in Section 1798.80 of the California Consumer Records statute; (example: Name, address, email address, telephone number, employer information, IP address, or other similar identifiers, or transactions information)
  • Commercial information; (example: Records of products or services requested or considered)
  • Internet or other electronic network activity information; (example: Browsing history and information regarding interaction with the web site)
  • Location data; (example: Location information you provide as part of your request or registration or approximate location based on your IP address)
  • Professional or employment-related information; (example: Employer name or job title that you provide as part of your request or registration)

We may use your personal information, including for the following purposes: To respond to requests or product inquiries, and to provide services or support; to provide security and safety of the site, our IT and users of the site, and also to prevent and detect fraud; to provide a customized web experience, including tracking your activities to understand site usage and improve the content and offerings of the website; to operate our business, which includes analysis of our website performance, research, and improvement and development of our products and services; and to comply with and enforce legal and contractual obligations.‍

Sale of Personal Information
California residents may opt out of the “sale” of their personal information. We do not sell California resident’s personal information as defined under the CCPA and thus, we do not offer an opt-out.
‍‍

Your Consumer Rights Under The CCPA
If you are a California resident, you have certain rights related to your personal information:

1. Request disclosure, free of charge, the following information (if applicable) covering the preceding 12 months regarding:
a) Categories of personal information we collect and our purposes for collecting them;
b) Categories of the sources of personal information we collect;
c) Categories of third parties to whom we disclosed your personal information, along with categories of personal information disclosed and the purpose for disclosing; and
d) The specific pieces of personal information we collect about you, unless subject to certain conditions and limitations under the law;

2. Request deletion of personal information PeakCommerce collected from you, subject to certain conditions and limitations under the law; and
3. Be free from unlawful discrimination for exercising your rights under the CCPA.‍

How To Exercise Your Rights
If you are a California resident, you may submit a request by contacting us at support@peakcommerce.com. For security purposes, we may request additional information to verify your identity before further action is taken on your request.

‍Contact Information
‍
If you have questions, concerns or suggestions related to our Statement or our privacy practices you may contact us at:

PeakCommerce, Inc.
350 10th Avenue, Suite 300
San Diego, CA 92101
(858) 261-7776
‍privacy@peakcommerce.com

‍
Update effective November 15th, 2021.

Product

  • Digital Journey Monetization
  • Monetization Hubs
  • Peak Marketplace

Solutions

  • PeakCommerce for Salesforce
  • PeakCommerce for Zuora
  • Salesforce CPQ & Billing
  • Salesforce Revenue Cloud

Company

  • Our Story
  • Contact Us
  • Careers

Subscribe to our newsletter

The latest news, articles, and resources, sent to your inbox monthly.

Thanks for joining our newsletter.
Oops! Something went wrong.

Our Family of Brands

© 2024 PeakCommerce Inc.
Privacy StatementTerms and Conditions
