PeakCommerce for Zuora
PeakCommerce is a self-service commerce platform that enables businesses to build, manage and optimize the revenue relationships with their customers. With an open line of communication and a range of self-service options, you’ll boost customer satisfaction as well as long-term retention.
Customers can now gain access to their accounts and see real-time data from both Zuora and Salesforce.
Queries Zuora in real-time to present customer balance and account details.
Allows customers to pay current & past due invoices
Enables customers to update the credit card information they have on file
Utilizes Zuora’s hosted payment page to maintain PCI compliancy for all credit card updates (both 1.0 and 2.0)
Customers can view full invoice and payment history
Allows customers to update their contact information
Provides customers an easy interface to update or renew their existing subscription
Enables customers to add new products and services correlated to existing ones
Enables admins to manage and present pricing plans and product suggestions for their customers
Offers customers the ability to pay with purchase order, credit card, or by ACH
Provides added flexibility for tracking signed Master Service Agreement at the point of purchase
Allows customers to view existing balance and pay down invoices for existing subscriptions
Control granular permissions to every element of the platform based on: Create, View, Update, and Full-Functionality
Create and assign user roles based on predefined granular permissions
Create unlimited roles and assign them to a single customer or group of customers
Select amendment alignment date on a per customer basis
Control user email template for customized account and password notifications
Ability to customize the skin to match your existing platform or website
Allows custom branding so your customers see your logo throughout all areas of the application
Displays your company's name in the URL
Ability to customize the size of the hosted payment page screens based on the number of fields presented
An optional section integrated with Salesforce support cases
Enables customers to submit new cases
Allows customers to easily update current case details
Provides real-time error messages and validations
Allows customers access to a user-friendly view of existing cases and communications
Supports multiple hosted payment pages
RESTful web services to allow seamless single sign-on for customers between applications
The missing link is here. Streamline the customer self-service experience within the Zuora and Salesforce EcoSystem.