Platform
Maximize Customer Retention
Customer retention is the decisive factor for high customer lifetime value. Improve CSAT and loyalty.
The tools to help reduce retention and grow revenue
Acquiring new customers can cost x5 more than keeping an existing customer. Your business deserves the best tools. PeakCommerce provides the tools to help you retain more subscribers to ensure your business keeps growing.
We made it our mission to help you reduce cancellations
Cancellations are a huge headache for subscription businesses, and according to our data, customers who find it difficult to cancel rarely return to your brand.
Create the ideal offers based on cancellation driver with product recommendations and high-performing promotion codes.
Personalization. You do it for marketing, why not for retention?
Building personalized retention experiences for customers, businesses can significantly increase the LTV of their customers while also growing their customer base.
With our Retention and Journeys feature, you can tailor the right message to each individual customer.
Built to suit different subscription business models
Most subscription business models are similar; however, each industry requires its own set of features. Within PeakCommerce‘s retention feature, you can build experiences that are specifically designed to match how your business operates.
Increase Subscription ARR
- Grow the share of your recurring revenue by increasing subscriptions
- Create segments of one-time buyers and activate them to subscribe at the ideal time
- Identify which products are most suitable for subscriptions
Administrators can do it all
Administrators have the full administrative capability to build unlimited retention journeys and enable logic basic configurations for each cancellation scenario.
MAKE YOUR JOURNEYS UNSTOPPABLE
