PeakCommerce
Trust Center

Enterprise Security You Can Trust

PeakCommerce is built with defense-in-depth principles to protect your most sensitive revenue data. Our comprehensive security program spans encryption, access controls, infrastructure, and operations — so you can focus on growing your business with confidence.

Security by the Numbers

AES-256
Encryption at Rest

Military-grade encryption for all stored data

TLS 1.3
Encryption in Transit

Latest transport layer security protocol

99.99%
Uptime SLA

Guaranteed platform availability

< 1 hr
Incident Response

Mean time to acknowledge security incidents

Compliance & Certifications

PeakCommerce maintains alignment with leading security and privacy frameworks to meet the requirements of enterprise customers worldwide.

SOC 2 Type II

Adherent

Security controls and processes designed and operated in alignment with SOC 2 Type II standards covering security, availability, and confidentiality.

GDPR

Compliant

Full compliance with the EU General Data Protection Regulation, including data subject rights and cross-border transfer safeguards.

CCPA

Compliant

California Consumer Privacy Act compliance with complete data transparency and consumer rights management.

PCI DSS

SAQ Validated

Payment Card Industry Data Security Standard self-assessment questionnaire validated for secure payment processing.

ISO 27001

Aligned

Information security management system aligned with ISO 27001 international standards for systematic risk management.

HIPAA

Ready

Architecture and controls designed to support HIPAA requirements for customers handling protected health information.

Encryption & Data Protection

PeakCommerce employs a defense-in-depth encryption strategy to protect your data at every layer. All sensitive data is encrypted both in transit and at rest using industry-leading standards, with cryptographic keys managed through dedicated hardware security infrastructure.

TLS 1.3 enforced for all data in transit — no fallback to older protocols
AES-256-GCM encryption for all data at rest across databases and file storage
Hardware Security Module (HSM) backed key storage with automatic key rotation
Envelope encryption with separate data encryption keys and key encryption keys
Field-level encryption available for highly sensitive data fields
Data in Transit
TLS 1.3 · Forward Secrecy · Certificate Pinning
Data at Rest
AES-256-GCM · Envelope Encryption · Field-Level
Key Management
HSM Storage · Auto Rotation · Audit Logging

Identity & Access Management

PeakCommerce partners with Auth0, the industry leader in identity and authentication management, as our identity provider. This ensures enterprise-grade authentication and authorization capabilities across every touchpoint of the platform.

Auth0-powered identity platform for enterprise-grade authentication
Single Sign-On (SSO) via SAML 2.0 and OpenID Connect with any corporate IdP
Adaptive Multi-Factor Authentication (MFA) including TOTP, SMS, and WebAuthn
Granular Role-Based Access Control (RBAC) with custom permission sets
Session management with configurable timeouts and concurrent session controls
Brute-force and credential stuffing protection with anomaly detection
Auth0 Identity Platform
Active
SSO
SAML · OIDC
MFA
TOTP · WebAuthn
RBAC
Custom Roles
Sessions
Managed

Infrastructure Security

PeakCommerce runs on enterprise-grade cloud infrastructure designed for maximum resilience, isolation, and security. Our architecture ensures your data is protected by multiple layers of network and physical security controls.

Enterprise cloud infrastructure with SOC 2 certified data centers
Multi-Availability Zone (AZ) deployment with automatic failover
Virtual Private Cloud (VPC) network isolation with strict security groups
DDoS protection and Web Application Firewall (WAF) at the edge
Continuous infrastructure monitoring with real-time alerting
Automated patching and vulnerability remediation pipelines
Cloud Infrastructure
Healthy
AZ-1
Active
AZ-2
Active
AZ-3
Active
Network Isolation
VPC · Security Groups · WAF

Application & Development Security

Security is embedded into every stage of PeakCommerce's software development lifecycle. Our engineering practices ensure that security is not an afterthought but a fundamental aspect of how we build and ship software.

Secure SDLC with security requirements in every sprint planning cycle
OWASP Top 10 adherence with automated static and dynamic analysis
Regular third-party security assessments with remediation tracking
Automated dependency scanning and Software Composition Analysis (SCA)
Mandatory code review with security-focused review checklists
Container image scanning and signed artifact verification
Secure Code ReviewEnforced
Threat ModelingOngoing
SAST / DAST ScanningEvery Build
Dependency ScanningContinuous

Operational Security & Incident Response

Our security operations team maintains vigilant, round-the-clock monitoring with clearly defined escalation and notification procedures.

24/7 Security Monitoring

Our security operations team monitors the platform around the clock using SIEM, intrusion detection systems, and anomaly detection to identify and respond to threats in real time.

Incident Response & Escalation

A documented incident response plan with clearly defined severity levels, escalation procedures, and communication protocols. Critical incidents are acknowledged within 1 hour.

Customer Notification

In the event of a confirmed security incident affecting customer data, PeakCommerce will notify impacted customers within 72 hours with detailed information and remediation steps.

Security FAQ

Common questions from enterprise security teams and compliance officers.

Need Security Documentation?

Request access to our compliance reports or report a security vulnerability. Our security team is here to help.