PeakCommerce

Self-Service Portal for Subscription Management

Empower customers to manage subscriptions, review usage, and purchase upgrades on their own — with intelligent monetization logic built in.

"
Our self-service portal generates more expansion revenue at 2am than our sales team does during business hours. Customers love the autonomy.
RT
Rachel Torres
Head of Revenue Operations, DataVault

A dashboard that drives expansion

Customers see their usage, manage subscriptions, and discover upgrade paths — all in one polished, branded portal.

app.peakcommerce.io
Subscription Dashboard
Acme Corp - Growth Plan
Active
Monthly Usage
8,421
of 10,000 API calls
84% used - Consider upgrading
Active Seats
18
of 25 seats
7 seats available
Next Invoice
$149
Due Mar 1, 2026
View Invoice
Download
Usage Trend (30 days)
Feb 18Mar 18
Recommended Upgrades
Increase API Limit
20,000 calls/mo
+$50/mo
Priority Support
4hr response SLA
+$29/mo
60%+
Fewer support tickets

For billing-related inquiries

24/7
Revenue generation

Self-serve expansion never sleeps

< 30s
Average upgrade time

From decision to provisioning

Not your average billing page

Most self-service portals are static views of subscription data. PeakCommerce turns self-service into a revenue channel.

Traditional Billing Page

Static plan and invoice display
No upgrade prompts or recommendations
Payment method management only
Customers contact support for changes
Zero expansion revenue generated
No usage visibility or alerts

PeakCommerce Self-Service

Intelligent subscription management with guardrails
Context-aware upgrade recommendations
Self-serve add-on marketplace
Customers handle changes independently
24/7 self-serve expansion revenue
Real-time usage dashboards with threshold alerts

Capabilities walkthrough

Everything your customers need to manage and expand their subscriptions.

Subscription Management

Customers can view, modify, and manage their subscriptions independently. Plan changes, billing updates, and payment method management — all self-serve with built-in guardrails.

Plan upgrades and downgrades
Billing cycle and payment method changes
Seat management and allocation
Invoice history and download
My Subscription
Active
Growth Plan
Billed monthly
$149/mo
Seats
18 / 25
Next Invoice
Apr 1
Change Plan
Manage Seats
Recent Invoices
Mar 1$149.00Paid
Feb 1$149.00Paid

Usage Visibility

Transparent usage dashboards that show customers exactly where they stand. When they're approaching limits, contextual upgrade prompts appear at the right moment.

Real-time usage tracking
Threshold alerts and notifications
Usage trend visualization
Predictive usage forecasting
Usage Dashboard
API Calls This Month
84% used
8,421 calls10,000 limit
Usage Trend (7 days)
MonSun
!
Approaching limit — upgrade to 20K calls for uninterrupted service

Intelligent Upgrade Paths

Smart recommendations based on current usage patterns and plan limits. Surface the most relevant upgrade options with clear value propositions and prorated pricing.

Usage-based recommendations
Prorated pricing display
Clear feature comparisons
One-click upgrade execution
Recommended Upgrades
Best Match
Business Plan
100 seats · 50K API calls
$399
/month
4x API Limit+75 SeatsPriority Support
Prorated: $125.00 due today
API Add-On
+10K calls/month
+$49
/month
Extra Seats Pack
+25 seats
+$75
/month

Add-On Marketplace

A curated catalog of add-ons and extensions that customers can browse and purchase independently. Dynamic pricing, bundle discounts, and instant provisioning.

Curated add-on catalog
Dynamic bundle pricing
Instant provisioning on purchase
Compatibility-aware recommendations
Add-On Marketplace
View All →
🛡️Popular
Priority Support
$29/mo
Add to Plan
📊New
Advanced Analytics
$49/mo
Add to Plan
🔐Enterprise
SSO / SAML
$99/mo
Add to Plan
🔗Dev
Custom Webhooks
$19/mo
Add to Plan
Bundle: Support + Analytics
$78/mo$59/mo

Frequently asked questions

Self-service that drives growth

See how PeakCommerce's self-service portal empowers customers while driving expansion revenue — reducing support burden and increasing satisfaction.