Conversational Commerce for Revenue Execution
Execute revenue transactions directly inside customer conversations — where buying intent naturally occurs.
Trusted by Leading Companies
PeakCommerce turned our support team into our highest-performing revenue channel. Agents close expansion deals in under 2 minutes without leaving Zendesk.
See it inside your agent workspace
PeakCommerce embeds directly into Zendesk and Intercom — surfacing offers, executing transactions, and provisioning entitlements without context switching.
Hi, we need to add 15 more seats before our quarterly review next week. Can you help?
2:34 PM
Of course! I can see you're on the Team plan with 50 seats. I have a volume discount available for you.
2:35 PM
From conversation to transaction in seconds
Every customer interaction follows a natural flow — PeakCommerce makes revenue execution part of that flow.
Customer Intent
Customer expresses buying intent in a Zendesk or Intercom conversation — 'I need more seats' or 'Can we upgrade?'
Context-Aware Offer
PeakCommerce surfaces the right offer based on the customer's current plan, usage, and expansion history.
Transaction Execution
Agent executes the upgrade, add-on, or billing change directly within the conversation — no context switching.
Instant Provisioning
Entitlements update in real time. Customer gets immediate access. Stripe billing syncs automatically.
See it in action
A real-world scenario showing how conversational commerce transforms support interactions.
Sarah Chen
Senior Customer Success Representative
"A customer messages asking to add 15 seats to their Team plan before their quarterly review next week."
Customer reaches out via Zendesk
The customer explains they need to add 15 seats before their quarterly review. Sarah sees their full context — current plan, usage, and billing history — right in the sidebar.
PeakCommerce surfaces the optimal offer
Based on the customer's usage patterns and plan limits, PeakCommerce recommends a volume discount for 15+ seats and flags that an annual commitment would save them 20%.
Sarah executes the transaction
With one click, Sarah processes the seat addition with the volume discount. The customer sees a branded payment confirmation right in the chat.
Entitlements provision instantly
The 15 new seats are active immediately. Stripe billing updates. The customer's admin can start inviting team members before the conversation ends.
Native integrations with your engagement platforms
PeakCommerce embeds directly into the tools your teams already use — no separate dashboards, no context switching.
Zendesk
Embed commerce actions directly in Zendesk agent workspace
Intercom
Execute transactions within Intercom Inbox conversations
Stripe Billing
All transactions sync to Stripe in real time
Entitlements
Access rights update instantly on transaction completion