Connect PeakCommerce to your billing stack—or use built-in ordering—then configure the catalog, commercial rules, and transaction workflows that power customers, teams, partners, and AI agents.
Billing updated · entitlements provisioned · CRM and audit trail synchronized
Trusted by Leading Companies
PeakCommerce is the execution layer between buyer intent and the systems that must agree afterward. Configure the commercial logic once, then let any approved surface use it.
Connect
Use native adapters for Zuora, Stripe, Maxio, Orb, and Metronome, connect payment gateways directly, or use PeakCommerce built-in ordering. CRM, support, identity, and product systems stay in the loop.
Catalog, account, subscription, and entitlement context becomes available to every commerce surface.
Configure
Set products, prices, eligibility, approval rules, save offers, agent permissions, and lifecycle workflows in one API-first commerce layer.
Humans and agents operate against the same catalog, rules, permissions, and audit model.
Deploy
Launch PeakCommerce storefronts and portals, embed commerce in Zendesk or Intercom, use your own React or native frontend, or let an AI agent call the APIs directly.
The buying experience changes by channel without creating a different commerce backend for each one.
Execute
PeakCommerce validates the request, calculates the transaction, applies billing changes, updates entitlements, provisions access, and synchronizes downstream records.
One customer intent becomes one reconciled, auditable transaction—not a chain of team handoffs.
PeakCommerce gives revenue, product, and operations teams one place to define what can be sold, who can act, and what must happen after a decision.
Commerce configuration
Shared by every PeakCommerce surface and API consumer
Products, plans, add-ons, bundles, and pricing dimensions
One-time · subscription · usage-based
Eligibility, upgrade paths, co-terming, proration, discounts, and save logic
Account-aware and channel-aware
Actor scopes, budgets, confirmation requirements, and approval thresholds
Customers · teams · partners · agents
Ordering, upgrades, renewals, cancellations, retention, and payment changes
Configured once, callable everywhere
Transaction attribution, workflow outcomes, agent actions, and system events
A shared record across every surface
The interface can change. The transaction contract does not. These are the operating paths PeakCommerce is built to coordinate.
Add 20 seats and an analytics add-on mid-term
Validate eligibility, calculate proration, amend the subscription, and collect payment if required
Billing, entitlements, CRM, provisioning, and audit records synchronize
Resolve a cancellation request with an approved save offer
Evaluate account context, present the eligible offer, capture acceptance, and update the contract
Retention outcome and account state are recorded without a RevOps ticket
Send a configured order for customer review and payment
Apply approved commercial terms and turn the order into a transaction-ready checkout
The completed purchase closes the loop across CRM, billing, and provisioning
Purchase an approved product within a defined budget and scope
Authenticate, discover the catalog, verify permissions and constraints, then execute idempotently
The agent receives a structured response with transaction, entitlement, and audit details
PeakCommerce carries the same commercial contract across acquisition, expansion, retention, account management, and system integration.
| Lifecycle job | Supported actions | Where it runs | What stays synchronized |
|---|---|---|---|
| Purchase | Catalog discovery, configuration, checkout, ordering, and payment | Storefront · in-product · partner · conversation · API | Order, payment, CRM, provisioning, and entitlement records |
| Expand | Upgrades, add-ons, quantities, usage packs, and plan changes | Customer · CSR · sales · partner · AI agent | Amendment, proration, invoice, entitlements, and revenue systems |
| Retain | Cancellation reasons, eligibility checks, save offers, and approved alternatives | Self-service · support conversation · CSR | Contract state, retention outcome, billing, and account history |
| Manage | Payment methods, account details, invoices, subscription changes, and permissions | Portal · CSR · API · agent | Billing, CRM, identity, support, and audit systems |
| Integrate | Catalog sync, transaction events, entitlement updates, webhooks, and analytics | REST APIs · webhooks · native adapters | Zuora, Stripe, Maxio, Orb, Metronome, Salesforce, NetSuite, Zendesk, Intercom, and product systems |
Structured commerce APIs, a machine-readable catalog, and scoped agent authentication form the foundation of PeakCommerce. Every surface — human or AI — discovers, evaluates, and transacts on the same agentic core.
