At PeakCommerce, security is foundational to everything we build. We've designed and operate our security controls and processes in alignment with SOC 2 Type II standards — one of the most rigorous frameworks for evaluating organizational security. Here's what that means and why it matters.
Understanding SOC 2 Type II Standards
SOC 2 is a widely recognized security framework developed by the American Institute of Certified Public Accountants (AICPA). It defines criteria for managing customer data based on five Trust Service Criteria: Security, Availability, Processing Integrity, Confidentiality, and Privacy.
SOC 2 Type I focuses on the design of security controls at a single point in time — essentially confirming that the right controls exist on paper.
SOC 2 Type II sets a higher bar. It requires that controls are not only well-designed but consistently and effectively operating over an extended period — typically 6 to 12 months. PeakCommerce aligns its security program with the Type II standard because we believe security must be demonstrated through sustained practice, not just intention.
How PeakCommerce Aligns with the Framework
We've built our security program to meet the rigor that SOC 2 Type II demands across every layer of our operations:
Infrastructure Security — Our cloud infrastructure on AWS employs network segmentation, encryption at rest and in transit, strict access controls, and continuous vulnerability management. Our multi-tenant architecture maintains strict data isolation between customers.
Application Security — Security is embedded throughout our software development lifecycle, including secure coding practices, mandatory code reviews, automated security testing in CI/CD pipelines, and regular penetration testing. Security is part of how we build — not an afterthought.
Operational Security — We maintain documented incident response procedures, change management processes, comprehensive employee security training, and vendor risk management practices. Our team follows consistent, repeatable procedures for every operational security scenario.
Data Protection — Customer data is protected throughout its entire lifecycle through strong encryption standards, reliable backup procedures, clear data retention policies, and robust data deletion capabilities.
What This Means for PeakCommerce Customers
Our alignment with SOC 2 Type II standards gives customers confidence in three key areas:
- Strong security posture — Our controls are designed and operated to meet the same rigorous criteria used in formal SOC 2 Type II evaluations, giving your procurement and security teams confidence in our practices.
- Continuous commitment — Rather than treating security as a one-time exercise, we continuously monitor and improve our controls to maintain alignment with these demanding standards.
- Compliance support — For customers with their own compliance obligations (SOC 2, ISO 27001, HIPAA), our alignment with SOC 2 Type II standards helps streamline your vendor risk assessments.
Have questions about our security practices? Reach out to our security team — we're happy to discuss how we protect your data in detail.
Security isn't a destination — it's a continuous journey. Our alignment with SOC 2 Type II standards reflects our ongoing commitment to protecting our customers' most sensitive revenue data.