The Salesforce partner portal built for resellers managing end-customer subscriptions.
A co-branded reseller portal for Salesforce Revenue Cloud, where channel partners quote, amend, renew, and service their end-customers' subscriptions — backed by native Salesforce APIs, partner-scoped permissions, and commissions calculated from posted Salesforce invoices.
Salesforce-powered businesses use reseller and agency channels to grow — partners who manage end-customers' subscriptions much like an internal account executive would. PeakCommerce gives those resellers a co-branded portal that runs the same Revenue Cloud quote and amendment flow, scoped to their book of business.
A Salesforce-native partner portal — built for resellers
Every partner action flows through your Salesforce Revenue Cloud engine, with Products, Price Books, Subscriptions, and invoices scoped to each partner's end-customers.
Native Salesforce integration for partner transactions
Partners transact directly against your Salesforce Products and Price Books — no middleware, no duplicate catalog. PeakCommerce reads Products, Price Books, and pricing rules from Salesforce and presents only the offerings each partner tier is allowed to sell.
Partner-scoped Salesforce subscription management
Resellers run the same Revenue Cloud amendment workflow an account executive would — upgrades, downgrades, add-ons, quantity changes, mid-term amendments — but constrained to the Accounts in their book of business. Proration, contract terms, and effective dates all come from Salesforce.
Revenue and commission tracking from Salesforce
Commissions are calculated from posted Salesforce invoices — not estimates. PeakCommerce attributes every Salesforce invoice line to the responsible partner and exposes real-time commission earnings, tier progression, and revenue forecasts inside the portal.
Co-branded, white-label experience
Partners log into a portal that looks and feels like their own. Brand the header, colors, and email notifications per partner — while subscriptions still flow through your Salesforce org under your billing relationship.
No middleware between partners and Salesforce
Resellers see only their own Salesforce Accounts
Calculated from posted Salesforce invoices
Reseller channel live on your Salesforce org
A reseller amending an end-customer's Salesforce subscription
See how a Salesforce-powered reseller runs a mid-term amendment from inside the partner portal.
Marcus Rivera
Senior Account Manager at a Salesforce-powered reseller
"An end-customer wants to grow from 50 to 200 seats on the Pro product, mid-term, with prorated billing on their existing Salesforce subscription."
Marcus signs into the co-branded Salesforce partner portal
He sees only the end-customers in his book of business — their Salesforce Accounts, active Subscriptions, current Products, and upcoming renewal dates — all read directly from Salesforce.
Opens the account's Pro product subscription
PeakCommerce surfaces the subscription's current Product, contract term, and lines. The account is on a per-seat line, currently provisioned for 50 seats.
Initiates a Revenue Cloud amendment to expand seats
Marcus selects "Amend quantity" and changes seats from 50 to 200. PeakCommerce calls the Salesforce API to preview the amendment quote, showing the credit for unused seats and the new charge for the remaining term.
Applies the partner-tier discount within guardrails
His gold-tier permissions allow up to 25% discount. He applies 15% — the API rejects anything higher. CPQ re-prices the subscription with the new discount and proration.
Posts the amendment to Salesforce
PeakCommerce commits the amendment in Salesforce with the new quantity and proration. The end-customer receives a co-branded confirmation; the next Salesforce invoice reflects the prorated change automatically.
Commission updates from the Salesforce invoice
When Salesforce posts the invoice, PeakCommerce attributes it to Marcus's partner account and updates his commission earnings for the next payout cycle.
Salesforce partner portal vs. generic reseller tools
Why a Salesforce-native partner portal beats bolt-on PRM tools and middleware-based reseller integrations.
Generic PRM / Middleware
PeakCommerce (Salesforce-native)
Salesforce partner portal — common questions
What is a Salesforce partner portal?
A Salesforce partner portal is a co-branded reseller interface built on top of Salesforce Revenue Cloud that lets channel partners quote, amend, renew, and service their end-customers' subscriptions. PeakCommerce provides this portal as a commerce layer on Salesforce: partners run the same Revenue Cloud amendments an internal account executive would, scoped to their own book of business, with commissions calculated from posted Salesforce invoices.
How does the portal handle Revenue Cloud amendments?
The portal drives Salesforce's native subscription and CPQ APIs directly. Upgrades, downgrades, add-ons, and quantity changes are applied as amendments to the existing subscription with CPQ-priced proration, while genuinely new business creates a new subscription. Because it uses Salesforce as the system of record, the resulting subscription and invoice state is identical to a change made in Salesforce directly.
How are reseller commissions calculated from Salesforce?
Commissions are calculated from posted Salesforce invoices — not estimates or opportunity amounts — so a partner only earns on revenue Salesforce has actually billed. When an invoice is posted, PeakCommerce applies the partner's commission rule to the invoiced amount, keeping the amount owed and the amount paid in sync with Salesforce's own records.
Can partners only see their own customers' Salesforce data?
Yes. Every partner operates under a per-partner scope, so a reseller can only see and act on the end-customers in their own book of business. Partner-scoped permissions isolate Accounts, subscriptions, and invoices at the API level, so no partner can view or modify another partner's Salesforce data.
Does it work with Salesforce CPQ and Revenue Cloud?
Yes. The portal reads and applies your existing Salesforce Products, Price Books, and CPQ pricing rules, so partners transact with the pricing configured in Salesforce. No parallel catalog is maintained — Salesforce remains the source of truth for pricing and rating.
How does partner onboarding work?
New partners are provisioned with their own scoped access and co-branded portal, then linked to the Accounts they manage. Onboarding does not require migrating billing data out of Salesforce: the partner is granted a scope over the relevant Salesforce Accounts and can begin quoting and servicing subscriptions immediately.
Can resellers issue credits or adjustments through Salesforce?
Yes, within the permissions you grant. Credit memos and adjustments are issued through Salesforce's native objects, so the change appears on the Salesforce Account and invoice exactly as it would if your finance team issued it directly — with the partner's action scoped and audited.
Is this different from PeakCommerce's generic Partner Portal?
It's the Salesforce-native configuration of the same capability. PeakCommerce's Partner Portal works across billing engines; the Salesforce partner portal is that portal wired specifically to Revenue Cloud. If you run Salesforce, this is the version that uses your Salesforce Products, Price Books, subscriptions, and invoices directly.
