Orb meters your usage. PeakCommerce executes your expansion.
Orb is a best-in-class usage-based billing engine — immutable event metering, an auditable Revenue Graph, and fast, version-controlled pricing changes. It's excellent at turning usage into accurate invoices. PeakCommerce is the revenue execution layer that turns customer intent into completed upgrades, add-ons, and saves — across every surface, on top of Orb and every other billing system.
Not an Orb replacement. A commerce layer on top of Orb's metering and billing — and Stripe, Zuora, Maxio, or Metronome when your stack changes.
Two different jobs in your revenue stack.
The usage-based billing engine.
Orb is excellent at what it does: immutable event metering, auditable usage-to-invoice accuracy, and fast, version-controlled pricing iteration. If you need a modern usage-based billing engine, it's a strong choice — and PeakCommerce runs natively on top of it.
The execution layer for everything else.
Billing meters and invoices the usage. PeakCommerce executes the moment of intent — in a support thread, the portal, a CSR console, or an AI agent — and orchestrates the change across billing, CRM, entitlements, and revenue recognition.
What each layer is built to do
Orb owns usage metering and billing. PeakCommerce owns revenue execution across every surface — running on top of Orb.
| Capability | PeakCommerce | Orb |
|---|---|---|
Usage-based billing engine Event metering, Revenue Graph, auditable usage-to-invoice | Partial | |
Billing-flexible Run on Stripe, Zuora, Maxio, Metronome — or no billing engine at all | ||
In-conversation execution Close upgrades inside Zendesk or Intercom threads | ||
Expansion-aware checkout Checkout that sees the customer's plan, usage, and entitlements | Partial | |
CSR & partner portals Scoped transaction surfaces for reps and channel partners | ||
Cross-stack orchestration One intent updates billing, CRM, entitlements, and rev-rec | Partial | |
Agent-native execution Every action is an API contract with scoped agent auth | Partial |
This isn't a knock on Orb — the two are complementary, and PeakCommerce runs on top of it. “Partial” means available in a narrower form. PeakCommerce treats usage metering and billing as “Partial” by design — it runs on your billing engine of choice, including Orb.
The part Orb leaves to your team
Intent becomes a transaction
When a customer says “bump our commit” in a support thread, PeakCommerce quotes, prices, and activates it on the spot — instead of routing a ticket to RevOps and losing days. Orb meters and invoices the usage behind it.
Every surface, one contract
Conversations, in-product, self-service, partner, and CSR surfaces all transact against the same API. Orb powers metering and billing; PeakCommerce powers the experience around it.
Agent-ready by design
Because every action is an API contract with scoped agent auth, your AI agents can execute real upgrades and saves — not just answer questions or scrape a checkout UI.
See customer intent become revenue — instantly.
A real order, upgrade, or save — executed with your billing system or our built-in ordering — in a working demo.