The Zuora partner portal built for resellers managing end-customer subscriptions.
A co-branded reseller portal for Zuora Billing, where channel partners quote, amend, renew, and service their end-customers' Zuora Subscriptions — backed by native Zuora APIs, partner-scoped permissions, and commissions calculated from posted Zuora invoices.
Zuora-powered businesses use reseller and agency channels to grow — partners who manage end-customers' subscriptions much like an internal account manager would. PeakCommerce gives those resellers a co-branded portal that runs the same Zuora subscription amendments, scoped to their book of business.
A Zuora-native partner portal — built for resellers
Every partner action flows through your Zuora Billing engine, with Products, Rate Plans, Subscriptions, and invoices scoped to each partner's end-customers.
Native Zuora integration for partner transactions
Partners transact directly against your Zuora Product Catalog and Rate Plans — no middleware, no duplicate catalog. PeakCommerce reads Products, Rate Plans, and Charges from Zuora and presents only the offerings each partner tier is allowed to sell.
Partner-scoped Zuora subscription management
Resellers run the same Zuora amendment workflow an account manager would — upgrades, downgrades, add-ons, quantity changes, mid-term amendments — but constrained to the Accounts in their book of business. Proration, billing periods, and effective dates all come from Zuora.
Revenue and commission tracking from Zuora
Commissions are calculated from posted Zuora invoices — not estimates. PeakCommerce attributes every Zuora invoice item to the responsible partner and exposes real-time commission earnings, tier progression, and revenue forecasts inside the portal.
Co-branded, white-label experience
Partners log into a portal that looks and feels like their own. Brand the header, colors, and email notifications per partner — while subscriptions still flow through your Zuora tenant under your billing relationship.
No middleware between partners and Zuora
Resellers see only their own Zuora Accounts
Calculated from posted Zuora invoices
Reseller channel live on your Zuora tenant
A reseller amending an end-customer's Zuora subscription
See how a Zuora-powered reseller runs a mid-term subscription amendment from inside the partner portal.
Marcus Rivera
Senior Account Manager at a Zuora-powered reseller
"An end-customer wants to grow from 50 to 200 seats on the Pro rate plan, mid-term, with prorated billing on their existing Zuora subscription."
Marcus signs into the co-branded Zuora partner portal
He sees only the end-customers in his book of business — their Zuora Accounts, active Subscriptions, current Rate Plans, and upcoming renewal dates — all read directly from Zuora.
Opens the account's Pro rate plan subscription
PeakCommerce surfaces the subscription's current Zuora Rate Plan, billing period, and charges. The account is on a per-seat charge, currently provisioned for 50 seats.
Initiates a Zuora amendment to expand seats
Marcus selects "Amend quantity" and changes seats from 50 to 200. PeakCommerce calls the Zuora API to preview the bill run, showing the credit for unused seats and the new charge for the remaining term.
Applies the partner-tier discount within guardrails
His gold-tier permissions allow up to 25% discount. He applies 15% — the API rejects anything higher. Zuora re-rates the subscription with the new pricing and proration.
Posts the amendment to Zuora
PeakCommerce commits the amendment in Zuora with the new charge quantity and proration. The end-customer receives a co-branded confirmation; the next Zuora invoice reflects the prorated change automatically.
Commission updates from the Zuora invoice
When Zuora posts the invoice, PeakCommerce attributes it to Marcus's partner account and updates his commission earnings for the next payout cycle.
Zuora partner portal vs. generic reseller tools
Why a Zuora-native partner portal beats bolt-on PRM tools and middleware-based reseller integrations.
Generic PRM / Middleware
PeakCommerce (Zuora-native)
Zuora partner portal — common questions
What is a Zuora partner portal?
A Zuora partner portal is a co-branded reseller interface built on top of Zuora Billing that lets channel partners quote, amend, renew, and service their end-customers' Zuora subscriptions. PeakCommerce provides this portal as a commerce layer on Zuora: partners run the same Zuora amendments an internal account manager would, scoped to their own book of business, with commissions calculated from posted Zuora invoices.
How does the portal handle Zuora amendments?
The portal drives Zuora's native subscription APIs directly. Upgrades, downgrades, add-ons, and quantity changes are applied as amendments to the existing Zuora subscription with Zuora-rated proration, while genuinely new business creates a new subscription. Because it uses Zuora as the system of record, the resulting subscription and invoice state is identical to a change made in Zuora directly.
How are reseller commissions calculated from Zuora?
Commissions are calculated from posted Zuora invoices — not estimates or quotes — so a partner only earns on revenue Zuora has actually billed. When an invoice is posted, PeakCommerce applies the partner's commission rule to the invoiced amount, keeping the amount owed and the amount paid in sync with Zuora's own records.
Can partners only see their own customers' Zuora data?
Yes. Every partner operates under a per-partner scope, so a reseller can only see and act on the end-customers in their own book of business. Partner-scoped permissions isolate Accounts, subscriptions, and invoices at the API level, so no partner can view or modify another partner's Zuora data.
Does it support multi-entity and multi-currency Zuora?
Yes. The portal reads and applies your existing Zuora catalog and currencies, so partners transact in the currency and entity configured in Zuora. No parallel catalog is maintained — Zuora remains the source of truth for pricing and rating.
How does partner onboarding work?
New partners are provisioned with their own scoped access and co-branded portal, then linked to the Accounts they manage. Onboarding does not require migrating billing data out of Zuora: the partner is granted a scope over the relevant Zuora Accounts and can begin quoting and servicing subscriptions immediately.
Can resellers issue credits or adjustments through Zuora?
Yes, within the permissions you grant. Credit memos and adjustments are issued through Zuora's native objects, so the change appears on the Zuora Account and invoice exactly as it would if your finance team issued it directly — with the partner's action scoped and audited.
Is this different from PeakCommerce's generic Partner Portal?
It's the Zuora-native configuration of the same capability. PeakCommerce's Partner Portal works across billing engines; the Zuora partner portal is that portal wired specifically to Zuora Billing. If you run Zuora, this is the version that uses your Zuora Products, Rate Plans, subscriptions, and invoices directly.
