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06 Reference workflow · Channel

Partner-Assisted Transaction

A partner configures and executes an order or amendment using customer-specific catalog, pricing, and permissions while the merchant retains control.

Initiated byPartner or reseller agent
Intended outcome

The partner creates the order against an assigned customer account while the merchant’s portal permissions, pricing policy, audit trail, and commission model remain in control.

Partner portalCRMCPQ or catalogBillingCommission data
Transaction path

From intent to completed outcome.

A reseller or implementation partner identifies a purchase, upgrade, renewal, or account-service opportunity.

01 · Scope

Resolve partner authority

The partner sees and acts only on assigned accounts, products, and transaction types.

02 · Configure

Build the customer transaction

Existing products, pricing, contracts, and entitlements shape the available order or amendment.

03 · Approve

Apply commercial controls

Exceptions route through the merchant’s approvals without breaking the partner workflow.

04 · Attribute

Execute and record the outcome

The standard commerce APIs record the order while the partner portal retains attribution for reporting and commission workflows.

Commerce contract

One action. Explicit context and control.

Context required

  • Partner identity and assigned accounts
  • Customer contract and subscription
  • Partner-specific catalog and pricing
  • Attribution and commission rules

Guardrails applied

  • Partner-scoped account access
  • Permitted transaction types
  • Pricing and discount boundaries
  • Approval requirements for exceptions
REFERENCE REQUEST
POST /api/v1/orders
Idempotency-Key: req_partner_42
{
  "organizationId": "org_2048",
  "items": [{
    "productId": "prod_analytics",
    "quantity": 1,
    "priceCents": 40000
  }],
  "totalCents": 40000,
  "currency": "USD"
}
PeakCommerce result
201 Created
{
  "id": "ord_partner_42",
  "status": "confirmed",
  "organizationId": "org_2048"
}

Availability and downstream effects depend on the billing and product integrations configured for the tenant.

Take the next step

Map this action to your commerce stack.

Start with this workflow already selected, then identify the billing, customer, and product systems involved in executing it.