Customer.io integration

Behavioral messaging platform.

Connected to Customer.io

Live

Sync methodREST API

CategoryMarketing & CDP

Customer.io triggers messages based on behavior. PeakCommerce sends commerce events to Customer.io to power renewal, dunning, and expansion campaigns.

What you can do

Stream commerce events to Customer.io
Trigger Workflows on subscription milestones
Personalize with billing and entitlement attributes
Use segments to target commerce offers
Coordinate multi-channel dunning

How it works

REST API

Customer.io Track API and webhooks. Authentication is configured once from the PeakCommerce console — no middleware or custom infrastructure required. Events flow bidirectionally in near real time, with retries and a full audit trail surfaced in the operations console.

Built on the same security foundation

Every integration runs on PeakCommerce's SOC 2 Type II–certified infrastructure with encrypted-at-rest credentials, scoped access tokens, audit logging, and granular permissioning. Tokens are stored in our hardened secrets vault and never exposed to customer-facing surfaces.

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