Slack integration
Channel-based messaging for teams.
Slack is where revenue teams collaborate. PeakCommerce posts commerce events into channels and lets teammates take actions — refund, extend trial, send checkout link — without leaving Slack.
What you can do
- Post checkout, refund, and renewal events to channels
- Approve refunds and credits with shortcuts
- Generate one-click checkout links from a slash command
- Notify on dunning and churn risk
- Search PeakCommerce data via Slack search
How it works
Slack Bolt app with Events API and interactive components. Authentication is configured once from the PeakCommerce console — no middleware or custom infrastructure required. Events flow bidirectionally in near real time, with retries and a full audit trail surfaced in the operations console.
Built on the same security foundation
Every integration runs on PeakCommerce's SOC 2 Type II–certified infrastructure with encrypted-at-rest credentials, scoped access tokens, audit logging, and granular permissioning. Tokens are stored in our hardened secrets vault and never exposed to customer-facing surfaces.
