Modern Commerce and Self-Service for Agentforce Revenue Management
PeakCommerce is the API-first commerce and self-service layer for Agentforce Revenue Management — formerly Salesforce Revenue Cloud, part of Revenue Lifecycle Management (RLM). Launch storefronts, customer portals, checkout, quotes, upgrades, and expansion workflows on top of your Salesforce product catalog, price books, CPQ, orders, and billing — without building and maintaining custom frontend infrastructure.
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Your quote-to-cash engine was never meant to be your commerce layer
Agentforce Revenue Management (formerly Salesforce Revenue Cloud) is powerful for the product catalog, CPQ quoting, orders, and billing that run revenue lifecycle management — but most companies still rely on sales-assisted motions, custom-built portals, and disconnected systems to support customer transactions. That friction shows up across new purchases, upgrades, downgrades, add-ons, seat management, renewals, and amendments.
Slower revenue execution
Every quote, pricing change, or new offer waits on sales ops, RevOps, and engineering cycles.
Higher cost to serve
Customers can't self-serve, so quotes, upgrades, and seat changes funnel into reps and support queues.
Operational bottlenecks
Manual quote generation, amendment requests, and order hand-offs slow every transaction.
Delayed monetization
New pricing models and expansion plays sit in backlog while custom UIs and CPQ integrations get built.
PeakCommerce extends Agentforce Revenue Management with a modern transaction layer
PeakCommerce provides the customer-facing commerce and self-service layer that sits on top of Agentforce Revenue Management. Customers, sales teams, partners, and AI agents can all configure products, generate quotes, place orders, and amend subscriptions through modern APIs and flexible frontend experiences — without re-platforming your Salesforce catalog, CPQ, or billing.
Launch self-service workflows faster
Ship branded storefronts, checkout, quoting, upgrades, and add-ons in weeks — not engineering quarters.
Eliminate manual handoffs
Move quoting, amendments, and renewals out of rep-led motions and into customer-driven flows.
Centralize transaction logic
One commerce layer powers every surface — storefront, portal, CSR, partner, and embedded experiences.
Headless and composable
Plug into your existing stack — frontend, CMS, identity, ERP, and the rest of Salesforce — through a clean API surface.
Accelerate expansion revenue
Surface upgrades, add-ons, and cross-sells directly inside the customer experience to lift NRR.
Ready for Agentforce
Every commerce capability is an API tool — Agentforce agents, copilots, and purchasing agents are first-class clients.
Built for modern Salesforce Revenue Cloud commerce use cases
Customer self-service, Revenue Cloud ecommerce, expansion workflows, and API-first transactions — all powered by one platform on top of your existing Salesforce catalog, CPQ, orders, and billing.
Customer Self-Service Portal
Give every Salesforce customer a branded portal where they can manage subscriptions, change plans, buy add-ons, and update billing — without filing a case or waiting on a rep. Every action generates the right CPQ amendment quote and order, with proration and billing handled by Agentforce Revenue Management.
Vs. months with custom CPQ integrations
Direct native Salesforce connection
Bidirectional with Revenue Cloud
Full product, price book & billing support
How Salesforce Revenue Cloud ecommerce works with PeakCommerce
From connecting your Salesforce org to launching a live storefront — here's the process.
Connect to Salesforce
Link your Salesforce org to PeakCommerce. We read your product catalog, price books, bundles, and CPQ configuration automatically.
Configure your storefront
Choose which products and price books to display. Customize branding, layout, and checkout flows — no code required.
Go live
Deploy your Revenue Cloud ecommerce storefront on your domain. Quotes, orders, amendments, and billing flow through Salesforce natively.
Manage, iterate, and expand
Update pricing and offers in Salesforce — changes reflect in your storefront in real time. Add new surfaces — self-service portals, CSR and partner portals, conversational commerce, Agentforce agents — without re-platforming.
One Revenue Cloud ecommerce platform for every customer surface
PeakCommerce is the headless, API-first commerce layer powering every place your customers, partners, CSRs, and agents interact with your Agentforce Revenue Management subscriptions — storefronts, self-service portals, CSR consoles, partner workflows, conversational surfaces, and payment pages.
Storefront & Checkout
Branded subscription storefronts and checkout flows that configure, price, quote, and provision directly against your Salesforce product catalog and price books via CPQ.
Self-Service Portal
Let customers upgrade, downgrade, add-on, pause, and manage payment methods — every action generates the right CPQ amendment quote and order through Revenue Cloud billing.
CSR Portal
Give customer service reps a unified view of accounts, subscriptions, quotes, orders, and invoices — with the same Salesforce-native actions customers see.
Partner Portal
Resellers, distributors, and channel partners quote, transact, and manage end-customer subscriptions on your Salesforce org with role-aware pricing and price books.
Conversational Commerce
Embed quoting, checkout, and account management in chat, email, and messaging surfaces — backed by the same Salesforce Revenue Cloud APIs as your storefront.
Payment Pages
Hosted, embeddable payment pages for one-time charges, invoice settlement, and subscription updates — secured and reconciled through Salesforce billing.
Six surfaces, one platform, one Salesforce integration — so every customer, partner, and internal team works from the same source of truth.
Subscription commerce for Agentforce Revenue Management — built on your existing Salesforce data
Each capability is wired natively into your Salesforce catalog, price books, CPQ, and billing, so commerce moves at the speed of your revenue lifecycle — not at the speed of middleware.
Real-time Salesforce catalog & price book sync
PeakCommerce reads directly from your Salesforce product catalog, price books, bundles, and discount schedules. Products, pricing, and configuration rules are synchronized in real time — no batch jobs, no middleware, no duplicate data management.
Self-service quote-to-order, powered by CPQ
Configure, price, and quote products with Salesforce CPQ directly in the storefront and portal — initiated by the customer, not the sales queue. PeakCommerce handles the commerce experience while Revenue Cloud handles quoting, orders, proration, and billing exactly as configured.
Order amendments and expansion, written back to Salesforce
Upgrades, add-ons, seat changes, and downgrades flow through CPQ amendment quotes and orders in Revenue Cloud. PeakCommerce surfaces expansion in the moment of intent and writes every transaction back to Salesforce as the system of record.
Native Salesforce Revenue Cloud commerce vs. custom builds & middleware
Why a native Agentforce Revenue Management ecommerce platform outperforms building self-service commerce from scratch or stitching together middleware.
Custom build / middleware
PeakCommerce (Native Salesforce Revenue Cloud)
Built for what's next: Agentforce and custom commerce surfaces
Because PeakCommerce is headless and API-first on top of Agentforce Revenue Management, every storefront, portal, and payment page is just a client of the same commerce APIs. That means Agentforce agents and AI copilots can quote, transact, amend, and service Revenue Cloud subscriptions as first-class operators on your platform — not second-class scrapers bolted onto a UI. The same APIs power custom internal tools, embedded experiences in partner products, and any new surface you haven't imagined yet — without re-platforming your Salesforce integration.
Agentforce Revenue Management ecommerce — common questions
Learn more about Salesforce Revenue Cloud ecommerce
Explore how PeakCommerce's native integration with Agentforce Revenue Management compares to building self-service commerce from scratch.
